ITEMS MUST BE RETURNED WITHIN 30 DAYS FROM THE DAY OF PURCHESE.
RETURN POLICY DETAILS:
Item(s) can be returned within no
longer than 30 days, and if not used or damaged. We will exchange items ONLY IF MISTAKE IS MADE ON OUR BEHALF, so please make
sure to send sizing and other information properly, as instructed on each page. We will ship item(s) via USPS First class
mail (2-5 days delivery), unless different apply.
SHIPPING AND HANDLING
When you are placing order, please make sure that your shipping address is correct in payment information, as we
are not responsible for mail delivered on wrong address. Your corrected address can be sent on or before time when order is
placed.
Some products are gift boxed, and their weight or size will determine if they will be
sent via USPS First class mail (2-5 days delivery) or Priority mail (2-3 days delivery).
You
can request shipping via USPS Express Mail (next day delivery), if order instruction and payment are completed 2 days prior
to shipping. Also, we can ship orders via UPS or FEDEX (for larger orders mainly).
Shipping &
Handling cost is based on USPS Postal charts, and we do ship worldwide. Two and more items have combined shipping.
Tax for items shipped in TX are charged 8.250% and applies on subtotal + S&H.
If
you have any questions, please contact us on slm@pitkaleather.com.
Contact us online
Email is the best way to contact us. We check emails frequently
during the day, and will respond as fast as we can. You will get our reply soon after your message is received. If you have
a question about your order, please make sure your e-mail includes your name and order number.
Email is the best way to contact us. We check emails frequently during the day, and will respond as fast as we can.
You will get our reply soon after your message is received. If you have a question about your order, please make sure your
e-mail includes your name and order number.
We do not take orders over the phone, and
if you have any questions, you can call:
972/ 390-1413 or:
972/390-2621 (M-F (9:00am-5:00pm Central time)
Please, note that we are not always
able to answer the phone, so the best way is to send question via email, or you can try to call later.
Ordering from PITKA LEATHER
We accept on line payments with all major credit cards: Visa, MasterCard, American Express (AMEX), Discover or Pay
Pal.
Money orders and Cashier's Checks will be accepted as well.
All
orders outside the U.S.A. should be credit card orders and in U.S. funds. We DO NOT accept personal checks.
ORDERING OVER THE INTERNET
Ordering
over the internet is safe, easy, and completely secure. Your credit card and personalized information are safe and we do not
share them with any other party.
ORDERING BY MAIL
When you order by mail, please be
sure to include all item #'s (if any), and the full item name and price, as well as your name, address and e-mail (if
available). Please, include any additional information requested on page where each item is purchased.
Shipping cost
could be calculated trough the shopping cart, or you can email us for estimate.
When you order
by mail, please be sure to include all item #'s (if any), and the full item name and price, as well as your name, address
and e-mail (if available). Please, include any additional information requested on page where each item is purchased.
Shipping
cost could be calculated trough the shopping cart, or you can email us for estimate.
